Frequently Asked Questions

1. How does set up work? 

We will come to the requested location 1-1.5 hrs before the start of the 

event and set up the equipment. Once the event has ended (no more than four hours after the event starts) we will come back and retrieve our equipment. 

2. How can I prepare the event space? 

Outdoors: For outdoor events all pet feces and debris will need to be 

removed. All pets must be secured away from our set up for the duration of the event. We will need a clear walkway to carry our items to the location.

Indoors: Clear a walkway and area for our set up. 

For events with bounce houses we will need an electrical outlet within 35 feet of the set up location. 

Please let us know if there are special accommodations for parking, gate codes, stairs, or any other obstacles that will affect our delivery. 

3. What happens after I book? 

After you submit a booking request we will contact you within 72hrs with 

any additional information needed and to confirm your request and send additional forms to complete. 

Once you book you will no longer be able to cancel without forfeiting your reservation fee. However, you may reschedule. 

4. What happens if there is inclement weather? 

If your event is scheduled for outdoors you MUST have indoor 

accommodations available incase of inclement weather. We will not set 

up outdoors in mud, any chance of rain/snow, or winds greater than 15mph. 

5. How far do you travel? 

WE are located  in Dacula, GA. We travel up to 1 hour & 30mins from our location. If your event is 1 hr away from dacula, ga we require a $500 minimum rental. If your event is 1.5 hr from our location we require a $500 minimum rental. 

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